Ground Update Typhoon Ulysses caused significant damage between 11/12th November with powerful winds and torrential rain that tragically killed dozens of people, destroyed thousand of homes, and left swathes of the region flooded. Significant infrastructure damage was caused in Luzon including Metro Manila resulting in greater damage than the 3 previous typhoons immediately proceeding Ulysses. Total Claims Specialist have teams on the ground and to date have inspected 75% of the losses already received and continue to work over the weekend to assist our clients and their Insureds. Please contact us if we can be assistance.

Our ‘On The Ground Team’ arrived in Camarines Sur earlier this week to inspect losses in and around Naga. We also have a team in Albay attending inspections and available for new instructions. Conditions remain challenging due to the heavy rain still being experienced, the lack of power and communications in many places as well as damage to roads. We have also initiated our ‘Remote Loss Adjusting’ protocol for the hardest to reach areas to ensure the quickest response possible for affected Insureds. Please contact us if we can be of assistance. Valentino G. Aboy Position : President Email : vgaboy@tcs.claims Contact : +63 – 918 – 827 – 7060 Nick Higson Position : Country Head Email : nmhigson@tcs.claims Contact : +63 – 999 – 222 – 7070 Joel B. Romero Position : Vice President Email : jbromero@tcs.claims Contact : +63 – 918 – 827 – 7080 Mark Kirwan Position : Technical and Training Director Email : mkirwan@tcs.claims Contact : +63 – 939 – 332 – 2737 Mera C. Gallanosa Position : BSU Email : mcgallanosa@tcs.claims Contact : +63 – 917 – 833 – 7068 – www.tcs.claims

All of us at TCS are extremely saddened by the tragic loss of life from Typhoon Rolly as well as the significant damage that has been caused as Rolly passed through the Philippine area of responsibility. We have dispatched trained staff to the scene and have also initiated our ‘Remote Loss Adjusting’ protocol for the hardest to reach areas. TCS remains at your service to assist our valued clients / partners and your Insureds during their time of need. Please contact us if we can be assistance. Valentino G. Aboy Position : President Email : vgaboy@tcs.claims Contact : +63 – 918 – 827 – 7060 Nick Higson Position : Country Head Email : nmhigson@tcs.claims Contact : +63 – 999 – 222 – 7070 Joel B. Romero Position : Vice President Email : jbromero@tcs.claims Contact : +63 – 918 – 827 – 7080 Mark Kirwan Position : Technical and Training Director Email : mkirwan@tcs.claims Contact : +63 – 939 – 332 – 2737 Mera C. Gallanosa Position : BSU Email : mcgallanosa@tcs.claims Contact : +63 – 917 – 833 – 7068 – www.tcs.claims